Free IDE extension for risk-free vibe coding — keep secrets out of AI.
Monitor
Understand how your customers are adopting and using SoterAI. Track activation rates, identify at-risk accounts, and optimize your onboarding funnel.
Complete these steps in order. The dashboard link opens the exact product workspace for this service.
Sign in, select the project you want to protect, then open Customer Success.
Monitor API call volumes, feature adoption, and user engagement across your organization.
Complete the configuration in Customer Success; this control does not require a public API call.
Run one safe case and one expected-risk case. Confirm the result in Customer Success, then review Guard Logs before enabling the control for production traffic.
Customer success metrics help you identify which users are getting value from SoterAI and which are struggling. Proactively reach out to at-risk accounts and optimize your onboarding to maximize retention.
A step-by-step breakdown of how Customer Success protects your AI.
Monitor API call volumes, feature adoption, and user engagement across your organization.
Visualize the onboarding funnel — from signup to first successful API call to ongoing usage.
AI-powered churn risk scoring identifies accounts that may be about to cancel.
Get notified when key accounts show signs of reduced engagement or satisfaction.
Real-time dashboards showing adoption metrics across all projects
Track users through the activation journey with conversion rates
ML-powered identification of accounts at risk of churning
Slack/email notifications for changes in account health
